Old ladies and modern technology

I believe that the age of technology came along too late for me to deal with. I recently decided to change my telephone provider to the same company which I use for Cable TV and Internet. This way there would be one bill and it was even going to cost less. I would get a digital box attached to my TV which would give me several more channels. I never did find out what channels they were, but the servicemen spent some time setting everything up. To turn the TV on was much more complicated. I needed to press three buttons instead of one, and they had to be in the right order. That evening I got so upset over it all that I phoned the help line. He helped me get the thing going but when I mentioned something about the VCR, he told me that it would not work with this set up. He began to tell me what I could buy and install so that I could use it.I was almost in tears by now and said that I was too old to understand what he was talking about. Nice man, he offered to send someone out to fix it for me.
The fellow arrived yesterday and I asked him to take the box away and put things back the way they were. This is what he did , in a matter of minutes. I still have all three things with the same provider but don't have to deal with any new stuff.